Patient Scheduling Specialist

The US Oncology Network; Silver Spring (MD); On-site; USD 35,000 - 54,000; Full time

Job summary

Maryland Oncology Hematology is looking for a patient scheduling specialist to join the front office. You will answer calls, schedule appointments, and liaison between patients and medical staff to support efficient clinic operations.

The role requires confidentiality, knowledge of medical terminology and coding, and proficiency with Microsoft Office. Prior medical office experience is preferred; this is a full-time on-site position with a competitive pay scale.

Qualifications

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical setting.
• Knowledge of medical terminology and coding required.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office.

Responsibilities

• Answer all incoming calls and direct to appropriate personnel.
• Efficiently schedule new and returning patients in the EMR system.
• Obtain and enter all authorizations and referrals.
• Collect co-pays and other out-of-pocket amounts.
• Maintain primary office scheduling templates for physicians and clinics.
• Assist patients with financial counseling when needed.

Skills

Office experience

Communication skills

Medical terminology

Medical coding

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Maryland Oncology Hematology is looking for a patient scheduling specialist to join the front office. You will answer calls, schedule appointments, and liaison between patients and medical staff to support efficient clinic operations.

The role requires confidentiality, knowledge of medical terminology and coding, and proficiency with Microsoft Office. Prior medical office experience is preferred; this is a full-time on-site position with a competitive pay scale.