Patient Scheduling Coordinator

US Oncology Inc.; Silver Spring, Northern (MD, KY); Hybrid; USD 23,000 - 36,000; Full time

Job summary

Maryland Oncology Hematology is seeking a front office professional to schedule patient appointments and testing, answer calls, and liaise with medical staff. The role supports clinic efficiency, confidentiality, and smooth patient flow across 15+ locations in the region.

You will handle scheduling, coding, and documentation in the EMR, assist with pre-certifications, and coordinate with financial counseling as needed. A high school diploma and strong communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Knowledge of medical terminology and coding basics.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answers all incoming calls and directs to appropriate personnel.
• Schedules new and returning patients and referrals in the EMR system.
• Obtains and enters authorizations and correspondence for referrals.
• Collects co-pays and other out-of-pocket amounts at the time of visit.
• Maintains the primary office scheduling template and call coverage.
• Coordinates financial counseling as needed.
• Protects patient confidentiality and adheres to policies and procedures.
• May schedule outpatient procedures and obtain necessary pre-certifications.

Skills

Communication skills

Microsoft Office

Medical terminology

Front desk scheduling

Education

High school diploma

Tools

EMR

Job description

Maryland Oncology Hematology is seeking a front office professional to schedule patient appointments and testing, answer calls, and liaise with medical staff. The role supports clinic efficiency, confidentiality, and smooth patient flow across 15+ locations in the region.

You will handle scheduling, coding, and documentation in the EMR, assist with pre-certifications, and coordinate with financial counseling as needed. A high school diploma and strong communication skills are essential.