Patient Access & Scheduling Specialist

Evolve Orthopedic Partners; Village of East Syracuse (NY); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

Evolve Orthopedic Partners is seeking an efficient front desk receptionist to greet patients, manage phone calls, and schedule appointments across multiple locations. The role involves verifying patient information, processing payments, and coordinating with clinical staff to ensure smooth daily operations.

Ideal candidates have at least two years of customer service experience, proficiency with medical terminology, and strong communication skills.

Qualifikationen

• Minimum two years of experience in a customer service setting, preferably in a medical office.
• Knowledge of medical terminology and medical office procedures.
• Ability to use office equipment and computer systems.
• Strong verbal and written communication skills; accurate data entry and scheduling.

Aufgaben

• Greet customers in a polite, prompt, and helpful manner and provide appropriate directions.
• Obtain, verify and update patient information; collect co-pays and payments and reconcile daily.
• Answer phones, screen calls, take messages, and provide information as needed.

Kenntnisse

Customer service

Health insurance

Office equipment

Medical terminology

Grammar and spelling

Verbal communication

Written communication

Phone system

Computer literacy

Multi-tasking

Ausbildung

High school diploma or GED

Jobbeschreibung

Evolve Orthopedic Partners is seeking an efficient front desk receptionist to greet patients, manage phone calls, and schedule appointments across multiple locations. The role involves verifying patient information, processing payments, and coordinating with clinical staff to ensure smooth daily operations.

Ideal candidates have at least two years of customer service experience, proficiency with medical terminology, and strong communication skills.