Patient Access & Insurance Verification Specialist

PeaceHealth; Bellingham (WA); On-site; USD 32,000 - 48,000; Part time

Benefits offered by this job

Medical/dental/vision coverage

403b retirement plan with companyal-mt

Paid time off

Life and disability insurance

Education reimbursement

Wellness benefits

EAP and mental health program

Job summary

PeaceHealth is seeking a Patient Access Representative - Admitting for a Part Time, 0.80 FTE, Variable position. The role coordinates between scheduling, insurance verification and pre-certification, serving as a clinical liaison with physician practices during pre-visit services.

The position involves pre-registering patients, collecting balances, verifying coverage, obtaining prior authorizations, handling inquiries, and managing daily schedules.

Qualifications

• Preferred: High School Diploma or equivalent.
• Minimum of 1 year in a medical office or related customer service experience.
• Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook

Responsibilities

• Pre-registers/registers patients with accurate patient demographic, financial data.
• Collects patient balances, co-payment, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.
• May transport patients utilizing escort or wheeled transport equipment.
• Performs other duties as assigned.

Skills

Medical Terminology

CPT/ICD-10 coding

Insurance process

Insurance regulations

Conflict resolution

Time management

Customer service

Interpersonal skills

Word

Excel

Outlook

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

PeaceHealth is seeking a Patient Access Representative - Admitting for a Part Time, 0.80 FTE, Variable position. The role coordinates between scheduling, insurance verification and pre-certification, serving as a clinical liaison with physician practices during pre-visit services.

The position involves pre-registering patients, collecting balances, verifying coverage, obtaining prior authorizations, handling inquiries, and managing daily schedules.