Patient Access & Billing Specialist

Medical University of South Carolina; Charleston (SC); On-site; USD 25,000 - 33,000; Full time

Job summary

Medical University of South Carolina (MUSC) seeks a Patient Access Services Representative to serve as the initial patient contact, facilitating accurate registrations and preparing accounts for billing. The role emphasizes strong guest relations, precise information verification, and collaboration with clinicians to support ambulatory care.

Requirements include a high school diploma or higher (or equivalent with related experience), 25 CWPM typing, EPIC knowledge, and insurance familiarity.

Qualifications

• Bachelor’s degree or a high school diploma with 2 years of relevant experience.
• Minimum 6 months MUHA Patient Access experience or 6 months medical-related work experience.
• Typing 25 CWPM and proficient computer skills required.

Responsibilities

• Provide high level customer service and assist in patient registration.
• Verify and prepare patient accounts for inpatient/outpatient billing.
• Assist in collecting copayments and deductibles and answer basic billing inquiries.
• Operate office equipment and maintain patient privacy and compliance.

Skills

Customer service

Communication

Interpersonal skills

Guest relations

Typing 25 WPM

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

EPIC

Medical Terminology

Insurance knowledge

Job description

Medical University of South Carolina (MUSC) seeks a Patient Access Services Representative to serve as the initial patient contact, facilitating accurate registrations and preparing accounts for billing. The role emphasizes strong guest relations, precise information verification, and collaboration with clinicians to support ambulatory care.

Requirements include a high school diploma or higher (or equivalent with related experience), 25 CWPM typing, EPIC knowledge, and insurance familiarity.