Patient Access & Scheduling Specialist

WVU Medicine; United States; On-site; USD 34,000 - 43,000; Full time

Job summary

UHC United Hospital Center in West Virginia is seeking an administrative specialist to handle patient registration, outpatient scheduling, and insurance verification and authorization. The role supports denial management, Medicare certification processes, and medical records handling in a busy outpatient setting.

Applicants should have a High School diploma, CPR certification, and prior experience with registration, insurance verification, and scheduling.

Qualifications

• High School Diploma or equivalent.
• Current CPR certification required upon hire or within 90 days.
• Experience with patient registration/admission preferred.
• Experience with insurance verification and authorization preferred.
• Experience with electronic scheduling preferred.

Responsibilities

• Obtain patient demographics and insurance for pre-registration.
• Register rehab series patients per admission standards.
• Determine eligibility and communicate benefits to the patient.
• Obtain insurance authorization promptly and inform therapists.
• Manage denial notifications and retro-authorization as needed.
• Greet patients professionally and handle outpatient reception duties.

Skills

Phone skills

Registration

Insurance verification

Authorization processing

Scheduling

Denial management

Medical records handling

Education

High School Diploma

CPR certification

Tools

Electronic scheduling system

Job description

UHC United Hospital Center in West Virginia is seeking an administrative specialist to handle patient registration, outpatient scheduling, and insurance verification and authorization. The role supports denial management, Medicare certification processes, and medical records handling in a busy outpatient setting.

Applicants should have a High School diploma, CPR certification, and prior experience with registration, insurance verification, and scheduling.