Patient Access & Scheduling Specialist

umchealthsystem; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

UMC Health System in the United States seeks a Patient Access Representative to complete admissions registrations and ensure procedures are properly documented for both inpatient and outpatient care.

Responsibilities include collecting patient information, scheduling exams, verifying insurance, and handling payments while delivering excellent customer service in a fast-paced environment.

Qualifications

• Excellent customer service skills; must speak, read, and write English fluently.
• Ability to multi-task, handle problems, interruptions, and other stressful situations professionally.
• Demonstrate planning, organizational skills and follow-through until a process is complete.
• Basic medical terminology is a plus.

Responsibilities

• Register patients for exams or tests for admissions; collect all pertinent information.
• Schedule exams and coordinate multiple modalities schedules.
• Verify insurance eligibility and benefits.
• Collect payments and establish payment arrangements.

Skills

Customer service excellence

English fluency

Multitasking

Planning & organization

Medical terminology (basic)

Education

High School Diploma or GED

Job description

UMC Health System in the United States seeks a Patient Access Representative to complete admissions registrations and ensure procedures are properly documented for both inpatient and outpatient care.

Responsibilities include collecting patient information, scheduling exams, verifying insurance, and handling payments while delivering excellent customer service in a fast-paced environment.