Patient Access & Scheduling Specialist

Tucson Medical Center; Tucson (AZ); On-site; USD 40,000 - 54,000; Full time

Job summary

Tucson Medical Center is seeking a detail-oriented Medical Office Specialist to support patient management, scheduling, and registration. You will verify insurance, handle billing, and coordinate with physicians and staff to ensure smooth clinic operations.

Ideal candidates have experience in medical offices, strong communication skills, and a solid understanding of billing and patient financial responsibilities. This role emphasizes excellent customer service in a fast-paced environment.

Qualifications

• Prior experience in medical office settings preferred.
• Knowledge of billing and scheduling in healthcare.
• Ability to explain insurance benefits and patient financial responsibility.
• Strong customer service and communication skills.
• Familiarity with medical terminology and office software.
• High school diploma or GED required.

Responsibilities

• Assist in patient management, scheduling, and registration.
• Verify and collect insurance information and benefits.
• Process payments and handle billing tasks.
• Coordinate with physicians and office staff for referrals and appointments.
• Maintain patient records and ensure regulatory compliance.
• Provide excellent customer service by phone and in person.

Skills

Office management

Computer skills

Patient care protocols

Insurance explanation

Scheduling

Customer service

Communication

Reading comprehension

Adaptability

Education

High School diploma or GED

Vocational medical office training

Equivalent combination of education and experience

Job description

Tucson Medical Center is seeking a detail-oriented Medical Office Specialist to support patient management, scheduling, and registration. You will verify insurance, handle billing, and coordinate with physicians and staff to ensure smooth clinic operations.

Ideal candidates have experience in medical offices, strong communication skills, and a solid understanding of billing and patient financial responsibilities. This role emphasizes excellent customer service in a fast-paced environment.