Patient Access & Scheduling Specialist

Tucson Medical Center; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Tucson Medical Center is seeking an administrative professional to support medical care teams with patient management, scheduling, and insurance processing. You will answer phones, pre-screen patients, verify benefits, and assist with referrals and billing.

This role supports Northwest Neuro Specialists – TMCOne and requires strong communication and attention to detail. Ideal candidates have experience in medical offices and may hold CMA certification.

Qualifications

• Experience in medical office settings handling scheduling and eligibility.
• Knowledge of insurance verification, billing and referral processes.
• Familiarity with patient registration and documentation practices.

Responsibilities

• Assists care givers with patient management and scheduling.
• Answers phones, screens patients, and schedules appointments.
• Verifies insurance benefits and handles billing and payments.
• Coordinates with physicians and departments for referrals and authorizations.
• Maintains accurate registration and financial records.

Skills

Customer service

Billing & scheduling

Communication

Attention to detail

Medical office terminology

Education

High School diploma/GED

Vocational medical office training

Medical Assistant Certification (CMA) optional

Tools

Medical office software

Office equipment

Job description

Tucson Medical Center is seeking an administrative professional to support medical care teams with patient management, scheduling, and insurance processing. You will answer phones, pre-screen patients, verify benefits, and assist with referrals and billing.

This role supports Northwest Neuro Specialists – TMCOne and requires strong communication and attention to detail. Ideal candidates have experience in medical offices and may hold CMA certification.