Patient Access & Scheduling Specialist

Tucson Medical Center; Tucson (AZ); On-site; USD 37,000 - 54,000; Full time

Job summary

Tucson Medical Center is seeking a detail-oriented medical office assistant to support patient management, scheduling, and financial processes. You will handle registration, insurance verification, and early screening while coordinating with clinicians and departments to ensure smooth patient flow.

Responsibilities include scheduling, billing, and payments posting, plus assisting with eligibility checks and authorizations as needed.

Qualifications

• High School diploma or GED; vocational medical office training preferred.
• 1 year of medical office or hospital experience preferred, including eligibility and benefit analysis or scheduling for tests/procedures.
• Some positions may require CMA certification.

Responsibilities

• Provide excellent customer service to patients, visitors and staff.
• Answer phones and schedule appointments; screen via triage as needed.
• Verify insurance, conduct billing and payment postings; assist with denials and follow-ups.

Skills

Customer service

Scheduling

Insurance verification

Billing

Accounts receivable

Medical terminology

Communication

Regulatory compliance

Education

High School diploma or GED

Vocational medical office training

Medical Assistant CMA (optional)

Tools

None

Job description

Tucson Medical Center is seeking a detail-oriented medical office assistant to support patient management, scheduling, and financial processes. You will handle registration, insurance verification, and early screening while coordinating with clinicians and departments to ensure smooth patient flow.

Responsibilities include scheduling, billing, and payments posting, plus assisting with eligibility checks and authorizations as needed.