Patient Access & Scheduling Specialist

MHM Support Services; Town and Country (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

PTO and tuition support

Matched retirement plans

Job summary

Mercy is seeking a detail-oriented scheduling and medical clerical specialist to support patient appointments at our Saint Louis facility. The role requires at least 1 year of medical/clerical experience and strong customer service skills.

You will handle scheduling, pre-authorization, and insurance-related tasks using Microsoft Office and medical terminology. Ideal candidates will be proficient in Epic RC/EMR, demonstrate excellent verbal and written communication, and thrive in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year medical/clerical experience involving customer service.
• Proficiency in computers, typing, and Microsoft Office.

Responsibilities

• Manage patient scheduling, pre-authorization, pre-certification, and referrals.
• Coordinate insurance verification and related services.
• Handle self-pay collections and understand ICD-10 terminology.
• Communicate effectively with patients and staff; maintain accuracy in a complex environment.
• Prioritize tasks, maintain attention to detail, and interact professionally with diverse patients.

Skills

Scheduling

Customer service

Microsoft Office

Medical terminology

Communication

Typing

Education

High School Diploma or Equivalent

Tools

Epic RC/EMR

Job description

Mercy is seeking a detail-oriented scheduling and medical clerical specialist to support patient appointments at our Saint Louis facility. The role requires at least 1 year of medical/clerical experience and strong customer service skills.

You will handle scheduling, pre-authorization, and insurance-related tasks using Microsoft Office and medical terminology. Ideal candidates will be proficient in Epic RC/EMR, demonstrate excellent verbal and written communication, and thrive in a fast-paced