Patient Access & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to check in/out patients and schedule appointments, facilitating a smooth visit experience. This role supports timely, accurate claims submission and may perform registration and revenue cycle tasks within the department.

The candidate will communicate clearly, deliver excellent customer service, and operate basic computer systems with HIPAA awareness. This is a non-exempt, on-site role in Houston, TX.

Qualifications

• One year of healthcare or related experience
• Experience in a healthcare related work environment preferred

Responsibilities

• Performs patient check in/check out functions
• Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed
• Coordinates patient flow with consistency, timeliness, and expert skill
• Provides notification of issues that may delay service or cause denials

Skills

Customer service

Scheduling

Basic computer skills

Medical terminology

Communication

Problem solving

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Patient Services Representative to check in/out patients and schedule appointments, facilitating a smooth visit experience. This role supports timely, accurate claims submission and may perform registration and revenue cycle tasks within the department.

The candidate will communicate clearly, deliver excellent customer service, and operate basic computer systems with HIPAA awareness. This is a non-exempt, on-site role in Houston, TX.