Patient Access & Scheduling Specialist

Tallahassee Memorial HealthCare, Inc.; Tallahassee (FL); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based health care system serving a 22-county region in North Florida and South Georgia. With over 6,000 colleagues, TMH provides advanced care in a 772-bed facility and operates a Level II Trauma Center, Primary Stroke Center, and NICU programs.

The organization seeks a candidate with a high school diploma and at least two years of related experience to handle calls, appointments, and patient information while maintaining a

Qualifications

• High school diploma or equivalent required.
• Two (2) years of relevant, job-related work experience required.

Responsibilities

• Under the supervisor's direction, answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow up.
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
• Answers incoming telephone calls efficiently and courteously.
• Schedules patient's appointments in accordance with policy.
• Provides information to patients. Performs and documents provider office and online audits.
• Communicates provider coding accuracy concerns and challenges. Maintains accurate, up-to-date records and generates reports.
• Performs miscellaneous duties.

Education

High school diploma or equivalent

Job description

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based health care system serving a 22-county region in North Florida and South Georgia. With over 6,000 colleagues, TMH provides advanced care in a 772-bed facility and operates a Level II Trauma Center, Primary Stroke Center, and NICU programs.

The organization seeks a candidate with a high school diploma and at least two years of related experience to handle calls, appointments, and patient information while maintaining a