Patient Access Specialist - Caring Front Desk & Scheduling

Astera Cancer Care; California (MO); On-site; USD 32,000 - 40,000; Full time

Job summary

Pacific Cancer Care is hiring for a full-time patient access role at our CA locations. You will greet patients, verify insurance, collect payments, and schedule a variety of appointments including labs and imaging.

You will support front desk operations, manage referrals, and help maintain accurate EMR records to ensure smooth clinic flow. The ideal candidate has a high school diploma or GED, with 1+ year experience in healthcare front desk or administrative roles, and strong communication

Qualifications

• High school diploma or GED required; associate degree or MA preferred.
• Warm, professional, patient-centered customer service approach.
• Strong verbal and written communication skills; ability to document clearly.
• Proficiency with Microsoft Office and willingness to learn healthcare systems.

Responsibilities

• Greet and assist patients with professionalism and courtesy.
• Verify insurance benefits and collect co-pays at time of service.
• Schedule appointments, manage referrals, and coordinate front desk tasks.
• Maintain HIPAA compliance and manage records in the EMR.
• Answer calls and support cross‑training across front office functions.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Time management

Multitasking

Microsoft Office

OncoEMR

Education

High school diploma or GED

Associate’s degree or MA certification

Tools

OncoEMR

Job description

Pacific Cancer Care is hiring for a full-time patient access role at our CA locations. You will greet patients, verify insurance, collect payments, and schedule a variety of appointments including labs and imaging.

You will support front desk operations, manage referrals, and help maintain accurate EMR records to ensure smooth clinic flow. The ideal candidate has a high school diploma or GED, with 1+ year experience in healthcare front desk or administrative roles, and strong communication