Patient Access & Scheduling Specialist

GuideWell Emergency Doctors; Saint Petersburg (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

GuideWell Emergency Doctors is hiring a Patient Service Specialist to play a key role in the facility's success and the patient’s overall experience. You will adhere to organizational Protocols and Values, work in a fast-paced environment, and support efficiency in non-hospital-based emergency care with outpatient services.

The position involves traveling up to 30% to support clinic operations, collecting copays, verifying insurance, obtaining authorizations, and maintaining accurate patient

Qualifications

• Must successfully pass a Level 2 background screen and drug test.
• Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.).
• Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.).
• Able to stand and work up to 12-hours in a day.

Responsibilities

• Entering new patients into the patient database.
• Verifying insurance.
• Getting authorization from insurance companies.
• Putting together patient charts.
• Scheduling patient appointments.
• Collecting copays and contracted rates from patients.
• Coordinating admissions.
• Auditing charts for completeness and obtaining any missing information from the clinical team.
• Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance.

Skills

Level 2 background check

Drug test

Office equipment usage

Public speaking

Standing long hours

Education

High School diploma or equivalent

Job description

GuideWell Emergency Doctors is hiring a Patient Service Specialist to play a key role in the facility's success and the patient’s overall experience. You will adhere to organizational Protocols and Values, work in a fast-paced environment, and support efficiency in non-hospital-based emergency care with outpatient services.

The position involves traveling up to 30% to support clinic operations, collecting copays, verifying insurance, obtaining authorizations, and maintaining accurate patient