Patient Access & Scheduling Specialist

Eisenhower Health; Rancho Mirage (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Eisenhower Health is seeking an Entry level Patient Intake Specialist to support patient scheduling and accurate registrations in a hospital setting. The role includes insurance verification, authorization/pre-certification, and assisting with financial responsibilities and cash pay quotes, while delivering strong customer service.

Full-time position located in Rancho Mirage, CA, with a focus on accurate data capture and patient-centric service at the point of service.

Qualifications

• Experience scheduling patients and registering new patients.
• Familiar with insurance eligibility verification and clinical pre-authorizations.
• Ability to explain financial responsibilities to patients.
• Strong customer service and communication skills.

Responsibilities

• Schedule patient appointments and ensure accurate registrations.
• Verify insurance coverage and obtain necessary authorizations.
• Explain financial responsibilities and assist with financial aid as needed.
• Provide courteous customer service and assist patients at the point of service.

Skills

Patient scheduling

Registration accuracy

Insurance verification

Authorization/pre-certification

Customer service

Job description

Eisenhower Health is seeking an Entry level Patient Intake Specialist to support patient scheduling and accurate registrations in a hospital setting. The role includes insurance verification, authorization/pre-certification, and assisting with financial responsibilities and cash pay quotes, while delivering strong customer service.

Full-time position located in Rancho Mirage, CA, with a focus on accurate data capture and patient-centric service at the point of service.