Patient Access & Scheduling Specialist

PIH Health; Whittier (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

PIH Health is seeking an Enterprise Scheduling Registrar to manage patient scheduling and pre-registration under IDS Call Center Management. The role supports patient, physician, and organizational needs with hospitable service and accurate operations.

Collaboration with management to troubleshoot issues and participate in performance-improvement activities is expected. Work involves handling multiple priorities in a fast-paced environment, maintaining composure, and using Microsoft Office tools

Qualifications

• High school diploma or GED is required.
• 1 year of customer service experience.
• Bilingual preferred.

Skills

Critical thinking

Communication

Customer service

Attention to detail

Organizational skills

Multitasking

De-escalation

English proficiency

Microsoft Office

Bilingual (preferred)

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

PIH Health is seeking an Enterprise Scheduling Registrar to manage patient scheduling and pre-registration under IDS Call Center Management. The role supports patient, physician, and organizational needs with hospitable service and accurate operations.

Collaboration with management to troubleshoot issues and participate in performance-improvement activities is expected. Work involves handling multiple priorities in a fast-paced environment, maintaining composure, and using Microsoft Office tools