Patient Access & Scheduling Specialist

Serenity Healthcare; Provo (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employer insurance

401(k) plan

Paid time off

Holidays

Referral bonuses

Career growth

Coaching

Job summary

Serenity Healthcare in Provo, UT is hiring a Patient Access Coordinator to improve scheduling and patient communications. This full-time, on-site role focuses on optimizing provider calendars and ensuring patients receive timely care, including handling referrals and messages.

You'll work four 10-hour shifts Mon-Sat, with comprehensive training provided. The position offers competitive pay, strong benefits, and clear opportunities for growth within our healthcare team.

Qualifications

• Ability to learn new technology and software quickly.
• Strong organization to balance multiple tasks daily.
• Calm, solution-oriented, adaptable in fast-paced environments.
• Positive attitude and self-driven motivation.

Responsibilities

• Maximize provider schedules ~5 hours daily by proactive communication and adjusting appointments.
• Handle 4-5 hours daily of referrals and messages via portal/email.
• Educate patients on treatment importance and available resources; tailor solutions.
• Assist patients over the phone with scheduling.

Skills

Tech-savvy

Organizational skills

Calm under pressure

Positive attitude

Self-motivated

Job description

Serenity Healthcare in Provo, UT is hiring a Patient Access Coordinator to improve scheduling and patient communications. This full-time, on-site role focuses on optimizing provider calendars and ensuring patients receive timely care, including handling referrals and messages.

You'll work four 10-hour shifts Mon-Sat, with comprehensive training provided. The position offers competitive pay, strong benefits, and clear opportunities for growth within our healthcare team.