Patient Access & Scheduling Specialist

ADP, Inc.; Porterville (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Tule River Indian Health Center Inc. seeks a Patient Services Representative to serve as the first contact for clinic flow, greeting patients and managing scheduling and data entry in EHR/RPMS systems. You will verify insurance, collect co-pays, and ensure accurate patient records during every visit.

Role emphasizes strong customer service, sensitivity to Native communities, and adherence to HIPAA standards. Applicants may undergo pre-employment testing and background checks as required.

Qualifications

• High school diploma or GED required; related experience preferred.
• Medical Assistant Certification or equivalent required.
• Experience with EHR/RPMS systems and HIPAA familiarity.

Responsibilities

• Greets patients at front desk and manages phone inquiries.
• Schedules appointments and follows up as needed.
• Updates patient information in EHR/RPMS at every visit.
• Verifies insurance and collects co-pays when applicable.
• Maintains patient charts and ensures confidentiality.

Skills

Customer service

Scheduling

Data entry

EHR systems

Education

High school diploma or GED

Medical Assistant Certification

Tools

RPMS

EHR systems

Job description

The Tule River Indian Health Center Inc. seeks a Patient Services Representative to serve as the first contact for clinic flow, greeting patients and managing scheduling and data entry in EHR/RPMS systems. You will verify insurance, collect co-pays, and ensure accurate patient records during every visit.

Role emphasizes strong customer service, sensitivity to Native communities, and adherence to HIPAA standards. Applicants may undergo pre-employment testing and background checks as required.