Patient Access & Scheduling Specialist

Sacramento Native American Health Center, Inc; Redding (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Vision insurance

403(b) retirement plan with matching

Long-term disability coverage

Life insurance

401(k) or similar savings options

Job summary

Sacramento Native American Health Center, Inc. is seeking a Visit Coordinator to support the clinical team with front office duties, pre-registration, financial determination, and appointment scheduling. The role acts as a liaison between clinical staff, other departments, and patients.

The position requires strong computer, organizational, and customer service skills, with emphasis on accurate data entry and maintaining confidentiality in a busy healthcare setting.

Qualifications

• Average proficiency using a computer to accomplish work.
• High level of skill in maintaining calm, professional demeanor in times of stress.
• Ability to prioritize work and complete it on a timely basis with minimal supervision.
• Strong customer service approach to problem solving situations.
• Ability to read, write, understand and spell English and medical terminology correctly.

Responsibilities

• Patient Scheduling and Registration: schedule patients, pre-register, manage cancellations and add-ons.
• Check In: greet patients, enter demographic and financial information, collect co-payments.
• Check Out: handle payments, balance cash, answer calls and route issues to nurses as needed.
• Maintain confidentiality and ensure proper handling of medical records.
• Maintain accuracy of patient demographics and financial information in the EMR; assist in chart retrieval and data entry.

Skills

Computer skills

Customer service

English proficiency

Education

High school diploma

Job description

Sacramento Native American Health Center, Inc. is seeking a Visit Coordinator to support the clinical team with front office duties, pre-registration, financial determination, and appointment scheduling. The role acts as a liaison between clinical staff, other departments, and patients.

The position requires strong computer, organizational, and customer service skills, with emphasis on accurate data entry and maintaining confidentiality in a busy healthcare setting.