Patient Access & Scheduling Specialist

mhnetwork; Point Pleasant (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Rivers Health in Point Pleasant, WV seeks a full-time Patient Access Representative at the Regional Health Center to support providers and manage patient flow in the office. The role emphasizes receptionist tasks, scheduling, document handling, and maintaining patient demographics with a focus on service quality and confidentiality.

Perform duties with professionalism and teamwork. Candidates with a high school diploma and healthcare office experience are preferred; strong organizational skills

Qualifications

• High school diploma or equivalent.
• One year of experience in a provider office or health care setting preferred.
• Excellent customer service and communication skills.
• Ability to handle multiple tasks and maintain accuracy.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments and manage visits.
• Scan documents and type/transcribe forms and notes.
• Handle cash receipts and transport to billing.
• Maintain demographics and patient records.
• Collaborate with team and support office operations.
• Cover co-workers during absences and assist other areas as needed.

Skills

Customer service

Reception duties

Scheduling

Documentation

Teamwork

Education

High school diploma or equivalent

Job description

Rivers Health in Point Pleasant, WV seeks a full-time Patient Access Representative at the Regional Health Center to support providers and manage patient flow in the office. The role emphasizes receptionist tasks, scheduling, document handling, and maintaining patient demographics with a focus on service quality and confidentiality.

Perform duties with professionalism and teamwork. Candidates with a high school diploma and healthcare office experience are preferred; strong organizational skills