Patient Access & Care Coordinator

Rivers Health; Heights (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Rivers Health is seeking a full-time Patient Access Representative in the Regional Health Center. The role supports providers with patient care processes and handles administrative tasks to ensure smooth office operations.

Responsibilities include receptionist duties, document handling, mail processing, and maintaining patient demographics. The position emphasizes customer service, professionalism, and teamwork within a healthcare environment.

Qualifications

• High school diploma or equivalent is required.
• One year of experience in a provider office or health care setting is preferred.
• EOE statement indicates equal opportunity employment.

Responsibilities

• Greet patients and schedule appointments.
• Scan documents, type reports, and transcribe medical notes.
• Prepare cash receipts for transport to CBO.
• Sort and distribute mail and process clinic forms.
• Maintain demographics for patient guarantors.
• Foster teamwork and cover duties as needed.

Skills

Receptionist duties

Customer service

Phone handling

Education

High school diploma or equivalent

Job description

Rivers Health is seeking a full-time Patient Access Representative in the Regional Health Center. The role supports providers with patient care processes and handles administrative tasks to ensure smooth office operations.

Responsibilities include receptionist duties, document handling, mail processing, and maintaining patient demographics. The position emphasizes customer service, professionalism, and teamwork within a healthcare environment.