Patient Access Representative - RHC - Full Time

Rivers Health; Heights (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Rivers Health is seeking a full-time Patient Access Representative in the Regional Health Center. The role supports providers with patient care processes and handles administrative tasks to ensure smooth office operations.

Responsibilities include receptionist duties, document handling, mail processing, and maintaining patient demographics. The position emphasizes customer service, professionalism, and teamwork within a healthcare environment.

Qualifications

• High school diploma or equivalent is required.
• One year of experience in a provider office or health care setting is preferred.
• EOE statement indicates equal opportunity employment.

Responsibilities

• Greet patients and schedule appointments.
• Scan documents, type reports, and transcribe medical notes.
• Prepare cash receipts for transport to CBO.
• Sort and distribute mail and process clinic forms.
• Maintain demographics for patient guarantors.
• Foster teamwork and cover duties as needed.

Skills

Receptionist duties

Customer service

Phone handling

Education

High school diploma or equivalent

Job description

Patient Access Representative - RHC - Full Time

#15918

Point Pleasant, West Virginia, United States

Job Description

Rivers Health is seeking a full-time Patient Access Representative in the Regional Health Center. Assists the provider with treatment of patients in the office, handles administrative and nursing duties related to patient care. To maintain high quality of care within an office setting.

The following is a summary of the essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.

• General receptionist duties, greeting patients, answering telephones, and scheduling patients.
• Scanning patient documents, type correspondence, reports, memos, forms, transcription of medical notes, etc.
• Prepares cash receipts for transport to CBO.
• Sort and distribute mail, and process forms sent to the clinic.
• Maintains current and accurate demographics information on all patient guarantors.
• Maintain equipment and supplies needed for job duties.
• Adheres to Corporate Policies, JCAHO, Rural Health, Departmental Policies and Procedures, and Personnel Employee Handbook.
• Demonstrates excellence in customer service, professionalism and accountability.
• Fosters an atmosphere of teamwork and collaboration.
• Filling in during co-workers absence. Cover other personnel when they are not here and complete full range of duties. Cover other areas as needed.
• Other duties as assigned.

Requirements

High school diploma or equivalent. One year of experience preferred in a provider office or health care setting.

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This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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