Patient Access & Scheduling Specialist

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Specialist to perform scheduling, preregistration and financial clearance tasks. You will verify demographics, determine benefits, and collect applicable liabilities while ensuring accurate data submission.

This role emphasizes clear communication with patients, physicians and payors, adherence to HIPAA, and delivering outstanding customer service to support a positive patient experience.

Qualifications

• High school diploma or GED or equivalent.
• At least 1 year of related experience; preferably in medical/financial services or customer service.
• Experience operating a PC and using software applications.

Responsibilities

• Performs scheduling, preregistration, and basic demographic verification.
• Identifies and verifies medical benefits, proper plan code, and COB order; collects data for billing.
• Obtains limited clinical data as needed and ensures timely, accurate bill submission.

Skills

Customer service

Medical terminology

Data entry

PC literacy

Education

High school diploma or GED

Tools

ADT system

Electronic verification system

Job description

Allegheny Health Network is seeking a Patient Access Specialist to perform scheduling, preregistration and financial clearance tasks. You will verify demographics, determine benefits, and collect applicable liabilities while ensuring accurate data submission.

This role emphasizes clear communication with patients, physicians and payors, adherence to HIPAA, and delivering outstanding customer service to support a positive patient experience.