Patient Access & Scheduling Specialist

Allegheny Health Network; Gibsonia (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Allegheny Health Network seeks a patient access professional responsible for scheduling, pre-registration, financial clearance, authorization and referral validation, and pre-serviceability estimations and collections. The role creates the first impression of AHN’s services to patients and families and other external customers.

The role involves articulating information clearly so patients understand expectations and financial responsibilities, and assumes clinical and financial risk when

Qualifications

• High school diploma or GED required; or equivalent combination of education and experience.
• At least 1 year of related experience, preferably in medical or financial services/customer service.
• Experience operating a PC and using software applications.

Responsibilities

• Schedule and pre-register patients; handle financial clearance and authorization processes.
• Respond to CRM requests for appointments and manage patient communications.
• Collect copays and verify insurance information; assist with pre-service estimations and deposits.

Skills

Customer service

Medical terminology

Verbal communication

Education

High School Diploma or GED

Tools

PC & software basics

Job description

Allegheny Health Network seeks a patient access professional responsible for scheduling, pre-registration, financial clearance, authorization and referral validation, and pre-serviceability estimations and collections. The role creates the first impression of AHN’s services to patients and families and other external customers.

The role involves articulating information clearly so patients understand expectations and financial responsibilities, and assumes clinical and financial risk when