Patient Access & Scheduling Specialist

HonorHealth; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

HonorHealth seeks an Administrative Clerk for the Network Operations Center in Phoenix. The role is full-time day shift (8am-5pm), Monday-Friday, handling front-desk patient interactions, registration, scheduling, and basic imaging support tasks.

Responsibilities include greeting patients, chart maintenance, data entry, and coordinating with physicians' offices while ensuring HIPAA-compliant processes and accurate billing support.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Greets and assists customers; answers calls and directs information.
• Imaging support duties: receives/transfers calls, retrieves images from PACS, maintains patient workflow.
• Schedules procedures and tracks no-shows; communicates with physicians as needed.
• Performs patient registration: gathers data, signatures, and financial responsibility; data entry.
• Obtains insurance authorization and collects co-pays; handles daily deposits/billing.
• Maintains patient charts and communicates with medical records and billing; HIPAA-compliant handling.
• Views email daily and relays information to supervisor; manages office supplies.

Education

High School Diploma or GED

Job description

HonorHealth seeks an Administrative Clerk for the Network Operations Center in Phoenix. The role is full-time day shift (8am-5pm), Monday-Friday, handling front-desk patient interactions, registration, scheduling, and basic imaging support tasks.

Responsibilities include greeting patients, chart maintenance, data entry, and coordinating with physicians' offices while ensuring HIPAA-compliant processes and accurate billing support.