Patient Access & Scheduling Specialist

70 HonorHealth Support Services; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

HonorHealth is seeking a front desk patient access representative to be the first point of contact for customers, performing registration, scheduling and data entry to support department workflows.

You will greet patients, answer calls, coordinate with physicians’ offices, process registrations and payments, maintain patient charts per HIPAA, and help ensure a smooth, courteous care experience in a busy clinical setting. Day shift; full-time role in the Phoenix area.

Qualifications

• High School Diploma or GED is required.
• 1 year in healthcare related field and knowledge of medical terminology is preferred, or scheduling/registration experience in healthcare.
• Fingerprint Clearance Card is required or eligible to apply within seven working days after employment.

Responsibilities

• Acts as first point of contact to customers.
• Performs registration duties and data entry for patient visits.
• Answers telephone calls and manages communications within the department.
• Schedules procedures and tracks appointments, including no-shows.
• Maintains patient charts and coordinates with physicians' offices.
• Supports imaging workflows and PACS-related tasks as applicable.
• Maintains inventory of office supplies and performs other duties as assigned.

Skills

Customer service

Scheduling

Registration

PACS

HIPAA compliance

Education

High School Diploma or GED

Job description

HonorHealth is seeking a front desk patient access representative to be the first point of contact for customers, performing registration, scheduling and data entry to support department workflows.

You will greet patients, answer calls, coordinate with physicians’ offices, process registrations and payments, maintain patient charts per HIPAA, and help ensure a smooth, courteous care experience in a busy clinical setting. Day shift; full-time role in the Phoenix area.