Patient Access & Scheduling Specialist

Neighborhood Outreach Access to Health; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) in Phoenix, AZ seeks a Registration/Scheduler to provide high-quality customer service and be the primary contact for the call center. Responsibilities include interviewing patients, completing insurance forms, maintaining medical records, and coordinating appointments while ensuring HIPAA compliance.

Successful candidates will have a High School Diploma or GED and at least 1 year of healthcare scheduling experience.

Qualifications

• High School Diploma or GED required.
• 1+ year healthcare scheduling experience preferred.
• Knowledge of HIPAA/privacy practices helpful.

Responsibilities

• Interview patients to complete all necessary documents and insurance forms.
• Compile and record medical charts, reports, and correspondence.
• Schedule and confirm health center appointments with patients.
• Track no-shows and communicate with providers and patients as needed.
• Assist in outreach activities and coordinate patient transportation when required.

Skills

Exceptional communication

Insurance knowledge

Medical terminology

English/Spanish bilingual

Typing speed 45 wpm

Office software proficiency

Data entry

Education

High School Diploma or GED

Job description

Neighborhood Outreach Access to Health (NOAH) in Phoenix, AZ seeks a Registration/Scheduler to provide high-quality customer service and be the primary contact for the call center. Responsibilities include interviewing patients, completing insurance forms, maintaining medical records, and coordinating appointments while ensuring HIPAA compliance.

Successful candidates will have a High School Diploma or GED and at least 1 year of healthcare scheduling experience.