Patient Access & Scheduling Specialist

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 37,000 - 52,000; Full time

Job summary

Temple Health - Chestnut Hill Hospital is seeking a Patient Access Representative (PAR) for full‑time on‑site work in Philadelphia. Duties include patient registration, scheduling, insurance verification and collecting copays, with EMR scanning and general clerical support.

The PAR must communicate warmly with patients and colleagues and handle preauthorization requests and balance collections accurately and timely.

Qualifications

• 1 year experience in Patient Access is required.
• Knowledge of insurance requirements and third‑party billing is required.
• Experience with insurance verification and preauthorization processes is preferred.

Responsibilities

• Register patients, schedule appointments and provide customer service.
• Accept, record and verify insurance information and process copays.
• Scan documents into EMR and perform other clerical tasks as needed.
• Maintain professional, courteous contact with patients, families and staff.

Skills

Patient Access

Insurance verification

Customer service

Preauthorizations

Education

High School Diploma or Equivalent

Job description

Temple Health - Chestnut Hill Hospital is seeking a Patient Access Representative (PAR) for full‑time on‑site work in Philadelphia. Duties include patient registration, scheduling, insurance verification and collecting copays, with EMR scanning and general clerical support.

The PAR must communicate warmly with patients and colleagues and handle preauthorization requests and balance collections accurately and timely.