Rep Patient Access-EOW 4pm-12:30a|Chestnut Hill

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 36,000 - 54,000; Full time

Job summary

Temple Health Chestnut Hill Hospital is looking for a Patient Access Representative to provide front-line patient access services, including registration, scheduling and service to patients, families and staff. You will verify insurance details, process preauthorizations, collect copays and post payments in the EMR.

The role emphasizes courteous communication, accuracy and collaboration to support efficient department operations on an evening shift from 4pm to 12:30am.

Qualifications

• 1 year of experience in Patient Access or related front-desk role.
• Experience with insurance requirements and third-party billing is preferred.
• Strong communication and organizational skills.
• Ability to handle multiple tasks with accuracy and courtesy.

Responsibilities

• Register patients and schedule appointments.
• Capture, verify and record insurance information.
• Process preauthorization requests and manage authorizations.
• Collect copays and account balances from patients.
• Scan documents into the EMR and support department operations.

Skills

Customer service

Insurance verification

Preauthorizations

Cash handling

Education

High School diploma or GED

Tools

EMR system

Job description

Job Description - Rep Patient Access-EOW 4pm-12:30a|Chestnut Hill (264146)

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

• High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

• 1 year experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required

Licenses

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Located in the Chestnut Hill section of Philadelphia, Temple Health - Chestnut Hill Hospital, an alliance of Temple Health, Redeemer Health and PCOM, is a 148-bed, community-based, university-affiliated, teaching hospital committed to excellent patient-centered care. Chestnut Hill Hospital provides a full range of inpatientand outpatient, diagnostic and treatment services for people in northwest Philadelphia and eastern Montgomery County. With more than300 board-certified physicians, Chestnut Hill Hospital's specialties include minimally invasive laparoscopic and robotic surgery, cardiology, gynecology, oncology, orthopedics, urology, pulmonology, cancer care, family practice and internal medicine. Chestnut Hill Hospital is accredited by The Joint Commission and is affiliated with university-hospitals in Philadelphia for heart and stroke care and residency programs.

For more information, visit TempleHealth.org