Rep Patient Access-4p-12:30|FT|Chestnut Hill

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 37,000 - 52,000; Full time

Job summary

Temple Health - Chestnut Hill Hospital is seeking a Patient Access Representative (PAR) for full‑time on‑site work in Philadelphia. Duties include patient registration, scheduling, insurance verification and collecting copays, with EMR scanning and general clerical support.

The PAR must communicate warmly with patients and colleagues and handle preauthorization requests and balance collections accurately and timely.

Qualifications

• 1 year experience in Patient Access is required.
• Knowledge of insurance requirements and third‑party billing is required.
• Experience with insurance verification and preauthorization processes is preferred.

Responsibilities

• Register patients, schedule appointments and provide customer service.
• Accept, record and verify insurance information and process copays.
• Scan documents into EMR and perform other clerical tasks as needed.
• Maintain professional, courteous contact with patients, families and staff.

Skills

Patient Access

Insurance verification

Customer service

Preauthorizations

Education

High School Diploma or Equivalent

Job description

Job Description – Rep Patient Access-4p-12:30 | FT | Chestnut Hill (263707)

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

High School Diploma or Equivalent OR GED – Relevant experience may be considered in lieu of education. Required.

Experience

• 1 year experience in Patient Access – Required
• General experience with and knowledge of insurance requirements, insurance verification, and third‑party billing – Required

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Location

Located in the Chestnut Hill section of Philadelphia, Temple Health - Chestnut Hill Hospital, an alliance of Temple Health, Redeemer Health and PCOM, is a 148‑bed, community-based, university-affiliated, teaching hospital committed to excellent patient-centered care. Chestnut Hill Hospital provides a full range of inpatient and outpatient, diagnostic and treatment services for people in northwest Philadelphia and eastern Montgomery County. With more than 300 board‑certified physicians, Chestnut Hill Hospital’s specialties include minimally invasive laparoscopic and robotic surgery, cardiology, gynecology, oncology, orthopedics, urology, pulmonology, cancer care, family practice and internal medicine. Chestnut Hill Hospital is accredited by The Joint Commission and is affiliated with university hospitals in Philadelphia for heart and stroke care and residency programs.