Rep Patient Access-EOW 4pm-12:30a|Chestnut Hill

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a Patient Access Representative to support patient registration, scheduling and front-desk duties. You will verify insurance, collect copays, and handle clerical tasks to ensure smooth department operations.

The role requires at least 1 year in Patient Access and knowledge of insurance requirements and 3rd party billing. Strong communication and accuracy are essential.

Qualifications

• High School Diploma or GED required; relevant experience may be considered in lieu of education.
• 1 year experience in Patient Access
• General experience with and knowledge of insurance requirements, insurance verification, and 3rd party billing

Responsibilities

• Register patients and schedule appointments, maintain accurate demographic and insurance data.
• Accept, record and verify insurance information and preauthorization requests.
• Collect copays and account balance payments and scan documents into EMR.
• Provide courteous customer service and clerical support to the department.

Education

High School Diploma or Equivalent OR GED

Job description

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

• 1 year experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required