Patient Access & Scheduling Specialist

CHI; Park Rapids (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

CHI St. Joseph’s Health of Park Rapids is seeking a Patient Access Representative to handle patient registration and admitting across assigned hospital access areas, including Emergency Department and main registration.

You will verify demographics, insurance eligibility, and complete documentation in the EHR to support care access. You will communicate financial responsibilities to patients, schedule appointments, and collaborate with care teams to ensure a positive patient experience while

Qualifications

• High School Graduate or GED required.
• Preferred healthcare experience and familiarity with patient registration and insurance processes.

Responsibilities

• Register patients across access points with accurate demographic and insurance data.
• Scan, index, and manage patient documents for registration and billing workflows.
• Explain financial responsibilities to patients and collect payments when appropriate.
• Schedule and adjust patient appointments to align with clinic workflows.
• Identify and resolve routine discrepancies in registrations and insurance.
• Provide patient support by phone and other approved channels.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma or GED

Job description

CHI St. Joseph’s Health of Park Rapids is seeking a Patient Access Representative to handle patient registration and admitting across assigned hospital access areas, including Emergency Department and main registration.

You will verify demographics, insurance eligibility, and complete documentation in the EHR to support care access. You will communicate financial responsibilities to patients, schedule appointments, and collaborate with care teams to ensure a positive patient experience while