Patient Access Specialist: Registration & Scheduling

CHI St Joseph's Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

CHI St. Joseph's Health in Park Rapids, part of CommonSpirit Health, seeks a Patient Access Representative to register and admit patients across hospital access points, ensuring accurate demographics, insurance information, and proper documentation in the EHR.

You will communicate financial responsibilities to patients, estimate liabilities, and collect payments when appropriate while supporting scheduling and providing courteous, privacy-aware service to patients and families.

Qualifications

• High school diploma or GED required.
• Experience in healthcare or patient access is preferred.
• Familiarity with patient registration procedures and insurance basics is a plus.

Responsibilities

• Register patients across access points with accurate demographic and insurance data.
• Scan, index and manage patient documents to support workflows.
• Explain financial responsibilities and collect payments when due.
• Schedule, confirm and adjust patient appointments to ensure timely access.
• Resolve routine registration or insurance discrepancies per standard workflows.
• Provide patient support by phone and other approved channels.

Skills

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Job description

CHI St. Joseph's Health in Park Rapids, part of CommonSpirit Health, seeks a Patient Access Representative to register and admit patients across hospital access points, ensuring accurate demographics, insurance information, and proper documentation in the EHR.

You will communicate financial responsibilities to patients, estimate liabilities, and collect payments when appropriate while supporting scheduling and providing courteous, privacy-aware service to patients and families.