Patient Access & Scheduling Specialist

Prime Healthcare; Overland Park (KS); On-site; USD 34,000 - 42,000; Full time

Job summary

South Kansas City Surgery Center is seeking aPatient Service Representative to greet patients, verify insurance, collect payments, and schedule visits. The role supports front-desk operations and coordinates clinic processes to ensure smooth patient flow.

Experience in a medical setting and knowledge of medical terminology are preferred, along with a high school diploma and customer service experience.

Qualifications

• Previous medical setting experience preferred.
• Knowledge of medical terminology preferred.
• High School Diploma or Equivalent preferred.
• Customer service experience preferred.

Responsibilities

• Interview patients or representatives to obtain demographics for visits.
• Schedule patients in the clinic and assist with scheduling elsewhere.
• Verify insurance, collect co-pays, reconcile deposits, and troubleshoot billing issues.
• Greet and check in patients.
• Handle inbound calls and route to staff or initiate messages.
• Coordinate clinic processes such as supply ordering and record releases.

Skills

Customer service

Medical terminology

Phone etiquette

Data entry

Education

High School Diploma or Equivalent

Job description

South Kansas City Surgery Center is seeking aPatient Service Representative to greet patients, verify insurance, collect payments, and schedule visits. The role supports front-desk operations and coordinates clinic processes to ensure smooth patient flow.

Experience in a medical setting and knowledge of medical terminology are preferred, along with a high school diploma and customer service experience.