Patient Access & Scheduling Specialist

Paycom - ATS; Oklahoma City (OK); On-site; USD 21,000 - 28,000; Full time

Job summary

Variety Care is seeking a Patient Access Specialist to provide front-line support across clinics in Oklahoma City. You will schedule appointments, guide patients to the appropriate services, and ensure accurate data entry and documentation.

The role requires strong communication, exceptional phone etiquette, and adherence to HIPAA/privacy policies. A friendly demeanor and ability to work under pressure help deliver efficient patient access.

Qualifications

• High School Diploma or GED required.
• Experience in a public or customer-service role.
• Ability to handle confidential information with discretion.

Responsibilities

• Schedule patients for services and support access to Variety Care clinics.
• Deliver excellent customer service and maintain polite telephone etiquette at all times.
• Answer calls and greet patients as the first point of contact for the health center.
• Strive to meet or exceed individual patient access performance metrics.
• Document patient information accurately in the scheduling system.

Skills

Customer Service

Communication

Active Listening

Data Entry

HIPAA

EPIC

Phone Etiquette

Bilingual

Organizational Skills

Problem Solving

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Variety Care is seeking a Patient Access Specialist to provide front-line support across clinics in Oklahoma City. You will schedule appointments, guide patients to the appropriate services, and ensure accurate data entry and documentation.

The role requires strong communication, exceptional phone etiquette, and adherence to HIPAA/privacy policies. A friendly demeanor and ability to work under pressure help deliver efficient patient access.