Patient Access & Scheduling Specialist

Medical Center Health System; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Family Health Center JBS Pediatrics is seeking a Registration & Scheduling Coordinator to provide prompt, customer-focused service at the front desk, schedule appointments, answer phones, and relay messages to staff.

The role involves collecting payment information, verifying patient eligibility, and ensuring payments are posted accurately while maintaining confidentiality. Bilingual English/Spanish is preferred. This is a full-time daytime position with varied hours.

Qualifications

• High School diploma or equivalent.
• Completion of a medical secretarial program or equivalent; six months’ computer experience.
• One year clerical or clinical experience in a physician office or health care facility or three years in a customer service role outside healthcare.
• Excellent communication skills required to interact with patients and visitors.

Responsibilities

• Provide prompt, efficient, customer-focused service to patients, families, and staff.
• Schedule appointments, answer telephone, take messages, and relay to FHC staff.
• Gather information for payment sources (Medicare, Medicaid, private insurance) and determine patients’ ability to pay.
• Collect payments and post payments accurately to patient accounts; safeguard cash.
• Interpret front office policies and apply them in specific situations.

Skills

Excellent communication skills

Bilingual English/Spanish (preferred)

Education

High School diploma or equivalent

Medical Secretarial Program or equivalent

Job description

Family Health Center JBS Pediatrics is seeking a Registration & Scheduling Coordinator to provide prompt, customer-focused service at the front desk, schedule appointments, answer phones, and relay messages to staff.

The role involves collecting payment information, verifying patient eligibility, and ensuring payments are posted accurately while maintaining confidentiality. Bilingual English/Spanish is preferred. This is a full-time daytime position with varied hours.