Patient Access & Scheduling Specialist

Cape Fear Valley Health; Northern (KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Cape Fear Valley Health seeks a Clerical/Medical Office Assistant at the Facility Cancer Center in Central Harnett Hospital, Lillington, NC. The role supports patient flow, records, scheduling, and billing in a fast-paced oncology setting.

The ideal candidate has a high school diploma and clerical experience; strong English communication and organizational skills are essential for accurate data entry, insurance processing, and courteous patient interactions.

Qualifications

• Education: High school diploma or equivalent required.
• Work experience: clerical experience preferred.
• Knowledge: ability to read, write and speak English clearly.

Responsibilities

• Ensure completion of new patient information packets and consents.
• Verify and update patient demographics and insurance details.
• Schedule appointments and manage provider time and location.
• Post charges to patient accounts and handle payments.
• Balance cash drawer and prepare receipts.
• Answer questions about bills and insurance, direct patients appropriately.
• Close and secure the office at shift end.

Skills

English proficiency

Communication skills

Organizational skills

Ability to work under stress

Education

High school diploma or equivalent

Job description

Cape Fear Valley Health seeks a Clerical/Medical Office Assistant at the Facility Cancer Center in Central Harnett Hospital, Lillington, NC. The role supports patient flow, records, scheduling, and billing in a fast-paced oncology setting.

The ideal candidate has a high school diploma and clerical experience; strong English communication and organizational skills are essential for accurate data entry, insurance processing, and courteous patient interactions.