Patient Access & Scheduling Coordinator I

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler (FGP) to perform front-end administrative tasks that support practice operations, including greeting patients, scheduling appointments, handling inquiries, and processing forms. The role emphasizes patient experience and efficient office workflows.

Responsibilities include managing calendars, securing referrals and authorizations as needed, and coordinating with physicians, nurses, and staff to ensure timely care and accurate

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communication skills are essential.
• Strong customer service orientation is required.

Responsibilities

• Schedules patient appointments, visits, treatments or procedures.
• Answers calls, takes messages, and directs inquiries appropriately.
• Manages patient information, forms, and non-clinical scheduling tasks.
• Maintains patient experience standards and adheres to HIPAA policies.

Skills

Organizational skills

Interpersonal skills

Communication skills

Customer service

Education

High School Diploma

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler (FGP) to perform front-end administrative tasks that support practice operations, including greeting patients, scheduling appointments, handling inquiries, and processing forms. The role emphasizes patient experience and efficient office workflows.

Responsibilities include managing calendars, securing referrals and authorizations as needed, and coordinating with physicians, nurses, and staff to ensure timely care and accurate