Patient Access & Scheduling Specialist

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Disability coverage

Retirement plan

Wellness offerings

Job summary

Vanderbilt University Medical Center is seeking a front desk / patient access associate in the Gastroenterology department. You will welcome patients, collect information, schedule visits and ensure smooth flow in a busy clinic.

The role emphasizes strong customer service, accurate data entry, and collaboration with clinical staff to support patient care and timely appointments. A comprehensive benefits package accompanies the position.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Ability to schedule appointments and manage check-in/out.

Responsibilities

• Check-in and check-out patients.
• Schedule appointments and coordinate with clinic staff.
• Manage point-of-service collections.
• Provide positive first impressions with professional service.
• Maintain reception area in orderly condition.

Job description

Vanderbilt University Medical Center is seeking a front desk / patient access associate in the Gastroenterology department. You will welcome patients, collect information, schedule visits and ensure smooth flow in a busy clinic.

The role emphasizes strong customer service, accurate data entry, and collaboration with clinical staff to support patient care and timely appointments. A comprehensive benefits package accompanies the position.