Patient Access & Scheduling Specialist

University of Utah; Midvale, Northern (UT, KY); Hybrid; USD 2,066,000 - 2,755,000; Part time

Job summary

University of Utah Health is seeking a patient-focused front desk receptionist at Greenwood Health Center in Midvale, UT. The role involves greeting patients, registering them in Epic, verifying insurance, collecting signatures and payments, and coordinating appointments with care teams.

You will assist with MyChart and kiosk check-in, support patients through the arrival process, and help maintain accurate scheduling and cash handling.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year experience in healthcare or customer service.
• Familiarity with Epic scheduling and insurance verification is a plus.

Responsibilities

• Greet and register patients, verify insurance and collect signatures.
• Schedule basic appointments and coordinate with clinicians.
• Handle phone communications and patient inquiries.
• Reconcile cash drawer and assist with payments.
• Assist with MyChart and kiosk check-in processes.

Skills

Communication

Customer service

Organization

Multitasking

Clear instructions

Interpersonal skills

Phone etiquette

Education

High school diploma or equivalent

Tools

Epic

MyChart

Kiosks

Job description

University of Utah Health is seeking a patient-focused front desk receptionist at Greenwood Health Center in Midvale, UT. The role involves greeting patients, registering them in Epic, verifying insurance, collecting signatures and payments, and coordinating appointments with care teams.

You will assist with MyChart and kiosk check-in, support patients through the arrival process, and help maintain accurate scheduling and cash handling.