Patient Access & Scheduling Specialist

Carle; Mattoon, Northern (IL, KY); Hybrid; USD 24,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic prep, identify patients, check in/out, post charges, manage cash, and assist with basic appointment scheduling.

This role emphasizes a positive image, patient service, and efficient communication with physicians, nurses, and staff across Carle Health's facilities in Illinois. Equal opportunity employer; benefits offered.

Qualifications

• Associate's degree in a related field.
• Basic computer skills and familiarity with general office equipment.
• Experience in a healthcare setting preferred.

Responsibilities

• Coordinate daily clinic preparation, patient identification, check-in/out.
• Post charges, manage cash, and assist with patient appointment scheduling.
• Handle patient registration, account setup, and phone communications.
• Ensure accurate, timely reporting of information to physicians and nurses.
• Navigate insurance basics and prior authorizations as needed.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree: Related Field

Job description

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic prep, identify patients, check in/out, post charges, manage cash, and assist with basic appointment scheduling.

This role emphasizes a positive image, patient service, and efficient communication with physicians, nurses, and staff across Carle Health's facilities in Illinois. Equal opportunity employer; benefits offered.