Patient Access & Scheduling Specialist

Carle Health; Champaign (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health in Champaign, IL is seeking a Patient Services Representative 1 to support daily clinic operations, patient identification, and check-in/out processes. You will assist with charge posting, cash handling and basic appointment scheduling to ensure smooth patient flow.

The role requires an Associate's degree, basic computer skills and comfort using general office equipment, with a focus on accurate communication and timely responses to patient needs.

Qualifications

• Associate's Degree is required.
• Basic computer skills and familiarity with general office equipment.

Responsibilities

• Coordinate daily clinic preparation activities including patient identification and check in/out.
• Handle charge posting, cash management and basic patient appointment scheduling.
• Manage patient registrations, in-basket requests, referrals and telephone communications.
• Ensure messages are delivered to physicians and staff in a timely, accurate manner.
• Verify insurance coverage rules and assist with prior authorizations as needed.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree

Job description

Carle Health in Champaign, IL is seeking a Patient Services Representative 1 to support daily clinic operations, patient identification, and check-in/out processes. You will assist with charge posting, cash handling and basic appointment scheduling to ensure smooth patient flow.

The role requires an Associate's degree, basic computer skills and comfort using general office equipment, with a focus on accurate communication and timely responses to patient needs.