Patient Access & Scheduling Specialist

Cincinnati Children's Office of Academic Affairs and Career Development; Mason (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Cincinnati Children's Loveland Primary Care is seeking a Patient Representative II / Patient Access Representative to join our front-line team. You will register and schedule patients, support admissions, provide excellent service, and protect patient information in a fast-paced environment.

Ideal candidates have strong communication, attention to detail, and the ability to learn new systems. The role emphasizes patient experience, collaboration with clinical staff, and adherence to compliance

Qualifications

• High school diploma or equivalent.
• No directly related experience.
• Strong interpersonal and communication skills.
• Ability to learn new systems. Demonstrated customer service experience and attention to detail.

Responsibilities

• Register and schedule patients accurately and efficiently.
• Provide excellent customer service to patients, families, providers, and coworkers.
• Support patient admissions and front-end revenue cycle functions.
• Verify and maintain accurate demographic and insurance information.
• Follow organizational policies related to compliance, patient safety, and confidentiality.
• Collaborate with team members and clinical staff to ensure a positive patient experience.
• Maintain accuracy while working in a fast-paced healthcare environment.

Skills

Interpersonal communication

Customer service

Attention to detail

Learning systems

Education

High school diploma

Tools

Data entry

Computer basics

Job description

Cincinnati Children's Loveland Primary Care is seeking a Patient Representative II / Patient Access Representative to join our front-line team. You will register and schedule patients, support admissions, provide excellent service, and protect patient information in a fast-paced environment.

Ideal candidates have strong communication, attention to detail, and the ability to learn new systems. The role emphasizes patient experience, collaboration with clinical staff, and adherence to compliance