Patient Access & Scheduling Specialist

Nationwide Children's Hospital Inc; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children's Hospital Inc. is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage chart filing.

The role supports accurate data collection, insurance verification, and coordination with clinical staff to ensure efficient patient flow. The position requires a High School Diploma (Associate’s degree preferred) and CPR certification, with one year of healthcare experience preferred.

Qualifications

• Proven ability to navigate computer systems and software.
• Strong administrative and organizational capabilities.
• Excellent customer service and communication skills.

Responsibilities

• Greet and register patients, ensuring accurate demographic and insurance data.
• Answer telephone calls and manage appointment scheduling.
• Process chart filing and retrieval as needed; maintain accurate records.
• Coordinate with departments and clinical staff to ensure smooth patient flow.
• Assist in training new staff and support onboarding.

Skills

Computer skills

Administrative skills

Customer service

Organizational skills

Education

High School Diploma

Associate’s Degree

Job description

Nationwide Children's Hospital Inc. is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage chart filing.

The role supports accurate data collection, insurance verification, and coordination with clinical staff to ensure efficient patient flow. The position requires a High School Diploma (Associate’s degree preferred) and CPR certification, with one year of healthcare experience preferred.