Patient Access & Scheduling Specialist

Cincinnati Children's Hospital Medical Center; Mason (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Cincinnati Children's Hospital Medical Center Loveland Primary Care is seeking a Patient Access Specialist to register and schedule patients, provide excellent service, and support admissions and front-end revenue cycle. The role requires accurate demographic and insurance data entry, adherence to compliance and confidentiality, and collaboration with clinical staff to ensure a positive patient experience.

A high school diploma and strong communication skills are essential, with training

Qualifications

• High school diploma or equivalent.
• No directly related experience required.
• Strong interpersonal and communication skills.
• Ability to learn new systems and processes.
• Demonstrated customer service experience and attention to detail.

Responsibilities

• Register and schedule patients accurately and efficiently.
• Provide excellent customer service to patients, families, providers, and coworkers.
• Support patient admissions and front-end revenue cycle functions.
• Verify and maintain accurate demographic and insurance information.
• Follow organizational policies related to compliance, patient safety, and confidentiality.
• Collaborate with team members and clinical staff to ensure a positive patient experience.
• Maintain accuracy while working in a fast-paced healthcare environment.

Skills

Interpersonal skills

Customer service

Attention to detail

Learn new systems

Education

High school diploma or equivalent

Job description

Cincinnati Children's Hospital Medical Center Loveland Primary Care is seeking a Patient Access Specialist to register and schedule patients, provide excellent service, and support admissions and front-end revenue cycle. The role requires accurate demographic and insurance data entry, adherence to compliance and confidentiality, and collaboration with clinical staff to ensure a positive patient experience.

A high school diploma and strong communication skills are essential, with training