Patient Access & Scheduling Specialist

Bryan Health; Lincoln (NE); On-site; USD 21,000 - 28,000; Full time

Job summary

Bryan Primary Care is seeking a Receptionist to perform front-line duties including patient scheduling, registration, reception, and basic office coordination. The role emphasizes accuracy, confidentiality, and teamwork within a healthcare setting.

Responsibilities include handling calls, data entry, and supporting access to care across locations, while adhering to privacy and compliance standards and participating in ongoing training and meetings.

Qualifications

• High school diploma or equivalent required.
• Prior customer service or clerical experience preferred.
• Healthcare or medical office experience preferred.

Responsibilities

• Schedule and confirm patient appointments using established procedures.
• Register patients and collect demographic, insurance, and financial information with accuracy and confidentiality.
• Answer inbound and outbound calls and address routine questions or escalate as needed.
• Greet patients and visitors and support front desk operations as needed.
• Enter and file patient information in electronic systems and ensure data integrity.

Skills

Customer service

Clerical tasks

Data entry

Phone etiquette

Education

High school diploma

Job description

Bryan Primary Care is seeking a Receptionist to perform front-line duties including patient scheduling, registration, reception, and basic office coordination. The role emphasizes accuracy, confidentiality, and teamwork within a healthcare setting.

Responsibilities include handling calls, data entry, and supporting access to care across locations, while adhering to privacy and compliance standards and participating in ongoing training and meetings.