Patient Access & Scheduling Specialist

UNC REX Healthcare; Lenoir (NC); On-site; USD 24,000 - 34,000; Part time

Job summary

UNC Rex Healthcare in Lenoir, NC seeks an experienced Patient Access Clerk to ensure accurate ADT information, scheduling, and upfront collections. This per diem role requires attention to detail and the ability to work onsite, with standard hours around 8 per week and a focus on timely, accurate processing.

The position supports patient access operations, including insurance verification, appointment scheduling, and effective communication with providers, ensuring compliance and efficiency in a

Qualifications

• High School Diploma or GED is required.
• At least 2 years of customer service or clerical experience is required.
• Experience in patient registration or healthcare billing is a plus.

Responsibilities

• Verify and update key ADT information (insurance verification, demographics) to ensure patient safety and billing accuracy.
• Schedule new and follow-up patient appointments and communicate cancellations to providers as needed.
• Complete and document governmental, regulatory, financial and contractual forms per procedure and ensure proper scanned storage.
• Use price estimation tool to provide the most accurate estimates to patients during registration.
• Meet upfront collection targets, including deposits, estimated amounts due, co-pays, and/or prior balances.
• Participate in departmental QA by using system work queues to reduce errors and correct issues.

Skills

Customer service

Clerical skills

Education

High School Diploma or GED

Job description

UNC Rex Healthcare in Lenoir, NC seeks an experienced Patient Access Clerk to ensure accurate ADT information, scheduling, and upfront collections. This per diem role requires attention to detail and the ability to work onsite, with standard hours around 8 per week and a focus on timely, accurate processing.

The position supports patient access operations, including insurance verification, appointment scheduling, and effective communication with providers, ensuring compliance and efficiency in a