Patient Access & Administrative Specialist (Onsite, Per Diem)

UNC Health Care; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Care in Raleigh, NC seeks a per diem Customer Service / Administrative Assistant to handle patient check-in and check-out, process billing inquiries, and provide accurate information to patients and staff. This role requires strong computer and communication skills, attention to HIPAA compliance, and reliable attendance in a fast-paced healthcare office.

The position supports the Cancer Return Access Raleigh unit with scheduling, data entry, and supplies management, offering exposure

Qualifications

• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read and interpret documents, and communicate effectively with patients and staff.
• Strong data entry and numeric skills for billing and scheduling tasks.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely manner, and provides other administrative duties.
• Accurately performs patient check in and check out procedures; verifies insurance and codes visits; balances daily receipts and answers billing questions.
• Schedules patient appointments and enters demographic and clinical information into the system.
• Orders and maintains clinical and office supplies; ensures safety and regulatory guidelines are followed.
• Exhibits good customer service and teamwork when interacting with patients, families, and staff.

Skills

Language skills

Mathematical skills

Computer skills

Reasoning ability

Education

High school diploma or GED

Job description

UNC Health Care in Raleigh, NC seeks a per diem Customer Service / Administrative Assistant to handle patient check-in and check-out, process billing inquiries, and provide accurate information to patients and staff. This role requires strong computer and communication skills, attention to HIPAA compliance, and reliable attendance in a fast-paced healthcare office.

The position supports the Cancer Return Access Raleigh unit with scheduling, data entry, and supplies management, offering exposure