Patient Access & Billing Specialist

Duke University Health System; Raleigh (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

Duke Health in Raleigh, NC seeks an onsite Patient Revenue Clerk within the Patient Revenue Management Organization to support daily clinic preparation, patient check-in/out, and charge posting. The role emphasizes cash handling, patient scheduling, and adherence to billing policies.

Responsibilities include coordinating labs and referrals, ensuring accurate patient data, and communicating with patients and physicians per policy.

Qualifications

• Basic grammar and mathematical principles typically learned in high school.
• Minimum of one year of work experience in directly communicating with and assisting patients.
• Experience in healthcare or public service is preferred.

Responsibilities

• Prepare for clinic visits by reviewing next day patients and preparing charts.
• Enter pre-visit orders and prepare new patient charts.
• Check-in patients and verify patient demographic data.
• Explain billing to patients according to PRMO credit and collection policies.
• Schedule tests and procedures and coordinate labs as requested.

Skills

Strong verbal & written communication

Basic PC & data entry

Medical terminology

Customer service etiquette

Organizational skills

Education

High school diploma or equivalent

Tools

Maestro Care

Job description

Duke Health in Raleigh, NC seeks an onsite Patient Revenue Clerk within the Patient Revenue Management Organization to support daily clinic preparation, patient check-in/out, and charge posting. The role emphasizes cash handling, patient scheduling, and adherence to billing policies.

Responsibilities include coordinating labs and referrals, ensuring accurate patient data, and communicating with patients and physicians per policy.